Shipping Policy

1. Shipping Destinations

Unknown Lark INC currently ships to the United States, Canada, United Kingdom, and Australia. We are working to expand our shipping capabilities to additional countries in the future.

2. Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates

4. Shipping Carriers

We partner with reliable shipping carriers including USPS, UPS, and FedEx to ensure your order arrives safely and on time. The carrier used for your order may vary based on your location and the shipping method selected.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website.

6. Shipping Delays

While we strive to meet our delivery estimates, please note that shipping times may be affected by factors beyond our control, including weather conditions, carrier delays, customs processing for international orders, and high-volume periods (such as holidays). We appreciate your patience in these situations.

7. International Shipping

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Please contact your local customs office for more information.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.

9. Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible at support@unkonwnlark.shop. We can only update the shipping address if the order has not yet been processed or shipped.

10. Contact Information

If you have any questions about our shipping policy or need assistance with your order, please contact us at: